GRINDZILLA KING GRINDER (REPLACEMENT LID)

Return & Refund Policy:

We want you to be completely satisfied with your purchase of the GrindzillaKing Herb Grinder. If for any reason you are not happy with your grinder, we offer a 30-day money back guarantee. Please read the following return and refund policy carefully.

1. Eligibility for Return:
To be eligible for a return, the following conditions must be met:
- The return request must be made within 30 days of the original purchase date.
- The grinder must be unused, in its original condition, and undamaged.
- All original packaging, including any accessories or included items, must be returned.

2. Return Process:
To initiate a return, please follow these steps:
- Contact our customer support team within 30 days of your purchase to request a return and provide your order details.
- Our customer support team will guide you through the return process and provide you with a return merchandise authorization (RMA) number.
- Package the grinder securely in its original packaging, including all accessories and items, and affix the RMA number on the outside of the package.
- Ship the package back to us using the provided return shipping label. We offer free return shipping for eligible returns within the specified time frame.

3. Refund:
Once we receive and inspect the returned grinder, we will process your refund within a reasonable timeframe. The refund will be issued in the original payment method used for the purchase. Please note that any shipping fees paid at the time of purchase are non-refundable.

4. Condition of Returned Grinder:
To qualify for a full refund, the grinder must be in its original condition and packaging. We reserve the right to refuse a refund or apply a partial refund if the grinder shows signs of use, damage, or missing accessories.

5. Exceptions:
The following items are not eligible for return or refund:
- Grinders that have been used, damaged, or altered from their original condition.
- Grinders purchased from unauthorized sellers or sources.

6. Customer Support:
If you have any questions or need assistance with your return or refund, please contact our customer support team. We are here to help and ensure your satisfaction.

Please note that this Return & Refund Policy applies only to purchases made directly from our official website. If you purchased the GrindzillaKing Herb Grinder from a third-party retailer, please refer to their return and refund policies.

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Please review this policy periodically for any changes.

Last updated: [7/8/2023]

Shipping Policy:

We are pleased to offer free shipping for all orders placed on GrindzillaKing.com. When you purchase any item from our website, you can enjoy the convenience of free shipping through the United States Postal Service (USPS). This ensures that your GrindzillaKing products will be delivered to you without any additional shipping charges.

Shipping Methods:
We utilize the reliable services of USPS to ship your orders. USPS offers a trusted and efficient delivery network, ensuring that your package reaches you in a timely manner. Rest assured that all shipments are handled with care and delivered securely.

Order Processing Time:
We strive to process and ship all orders as quickly as possible. Most orders are processed within 1-2 business days after receiving payment. Please note that orders placed on weekends or holidays may experience slight delays in processing.

Estimated Delivery Time:
The estimated delivery time for your order will depend on your location and the shipping services provided by USPS. Once your order is shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track the progress of your package and get an estimated delivery date from USPS.

Please note that unforeseen circumstances such as severe weather conditions or carrier delays may impact the delivery times. We appreciate your understanding in such situations.

Shipping Restrictions:
Currently, we offer shipping only within the United States through USPS. We are unable to fulfill international orders at this time. We apologize for any inconvenience this may cause.

Address Accuracy:
To ensure successful delivery, please provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or delivery issues resulting from incorrect or incomplete address details provided by the customer.

Order Tracking and Support:
Once your order is shipped, you will receive a shipping confirmation email with tracking information provided by USPS. If you have any questions or concerns regarding the shipment of your order, please don't hesitate to contact our customer support team. We are here to assist you and provide updates regarding the status of your order.

Please note that this Shipping Policy applies only to orders placed on GrindzillaKing.com. If you have purchased GrindzillaKing products from third-party retailers, their shipping policies may apply.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. For the most up-to-date information, please refer to the shipping details provided during the checkout process.

Last updated: [7/9/2023]